Frequently Asked Questions (FAQs)

Welcome to the WearHaven FAQ page! Here you’ll find quick answers to the most common questions about our products, shipping, orders, and returns.

1. Ordering & Account

Q: How do I place an order?

A: Simply browse our collections (such as Midi, Mini, or Wedding Guest dresses), select your preferred size and color, click Add to Cart, and proceed to checkout.

Q: Can I change or cancel my order after placing it?

A: We process orders quickly! If you need to make changes or cancel, please reach out via our Contact Us Page within 1 hour of placing your order.

2. Shipping & Delivery

Q: Do you offer Free Shipping?

A: Yes! We offer Free Standard Shipping on all eligible orders. You can read full details on transit times and handling on our Shipping Policy Page.

Q: How long will it take to get my order?

A: Orders are processed within 1–2 business days. Estimated transit times are:

• UK Standard Delivery: 3 – 5 Business Days

• International Delivery: 6 – 10 Business Days

Q: How can I track my order?

3. Products & Sizing

Q: What type of clothing do you specialize in?

A: We specialize in premium women's apparel, specifically curated Midi Dresses, Mini Dresses, and Wedding Guest Dresses.

Q: How do I choose the right size?

A: Every product page features a detailed sizing chart. If you are between sizes or need extra assistance, feel free to drop us a message.

4. Customer Support & Contact

Q: How can I contact WearHaven support?

A: Our team is always ready to assist you:

• Email: info@wearhaven.shop 

• Phone: +44 344 736 9000

• Address: 174–176 Oxford Street, London, W1D 1NX, United Kingdom

• Direct Form: Fill out the query form on our Contact Us Page.