Shipping policy

Welcome to Wearhaven. We are committed to delivering your order quickly, securely, and efficiently. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1–3 business days (Monday–Friday).
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been shipped, you will receive a confirmation email with your tracking information.

Estimated Delivery Time

🇬🇧 United Kingdom

  • Standard Shipping: 3-5 Business Days
  • Express Shipping: 2–4 Business Days (where available)

🌍 International Shipping

  • Estimated Delivery: 7–15 Business Days

Delivery times may vary depending on your location, customs clearance, and courier services.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery location and selected shipping method.

Free Standard Shipping is available on qualifying orders when advertised on our website.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this tracking information to monitor your shipment until delivery.

Customs & Import Duties

International orders may be subject to customs duties, import taxes, or other local fees imposed by your country's customs authorities. These charges are the responsibility of the customer.

Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

  • Severe weather conditions
  • Public holidays
  • Customs inspections
  • High shipping demand
  • Courier service disruptions

We appreciate your patience and understanding in these situations.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

Wearhaven is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date. Our support team will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us:

Wearhaven
📧 Email: info@wearhaven.shop
📞 Phone: +44 344 736 9000
📍 Address: 174–176 Oxford Street, London, W1D 1NX, United Kingdom