Payment Policy

At Wearhaven, we are committed to providing a secure, reliable, and seamless payment experience. Please review our payment policy before completing your purchase.


Accepted Payment Methods

We accept the following secure payment options:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal (where available)
  • Apple Pay (where available)
  • Google Pay (where available)
  • Shop Pay (where available)

All payments are processed securely through trusted payment providers using industry-standard SSL encryption.


Payment Authorization

Your payment will be authorized and charged at the time your order is placed. Orders will only be processed after successful payment authorization.

If your payment cannot be verified or is declined, your order may be delayed, canceled, or placed on hold until payment is successfully completed.


Currency

All prices displayed on our website are shown in the currency selected at checkout. If your bank or card provider uses a different currency, exchange rates and additional fees may apply.


Taxes

Applicable taxes, including VAT or sales tax, will be calculated and displayed during checkout based on your shipping destination and local regulations.


Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details. If you do not receive a confirmation email, please check your spam or junk folder before contacting our support team.


Payment Security

Protecting your personal and payment information is our highest priority. Wearhaven uses secure SSL encryption and trusted payment gateways to safeguard every transaction.

We do not store your full credit or debit card information on our servers.


Fraud Prevention

To protect both our customers and our business, Wearhaven reserves the right to review, verify, or decline any order that appears suspicious or cannot be successfully verified.

Additional identity or payment verification may be requested before an order is approved.


Failed or Declined Payments

A payment may fail due to:

  • Incorrect card details
  • Insufficient funds
  • Card issuer restrictions
  • Expired payment card
  • Security verification failure

If your payment is declined, please try another payment method or contact your bank for assistance.


Refunds

Approved refunds will be issued to the original payment method used for the purchase.

Please allow 5–10 business days for your financial institution to process and post the refund after it has been approved.


Contact Us

If you have any questions regarding payments or billing, please contact us:

Wearhaven
📧 Email: info@wearhaven.shop
📞 Phone: +44 344 736 9000
📍 Address: 174–176 Oxford Street, London, W1D 1NX, United Kingdom